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Help > System Admin - System > Ani-Ali Interface
Ani-Ali Interface

Required configuration step for the ani-ali interface.

·           System Admin > System > Machine Settings

·           Already configured Machine Settings will display in the list and can be edited by double clicking or deleted by highlighting blue and selecting delete on the keyboard

·           Select New Machine Setting

o          Computer Name – Select the This Machine link which auto-completes the name of the computer

o          Setting – Select CAD Terminal ID

o          Value – Two options:

§          Name of the computer (use if any terminal can answer any type of call)

§          Name of the Ani-Ali ID (use if specific types of calls need to be answered at specific terminals)