Our implementation process provides all the services you require, including developing the plan during the pre-implementation review process, managing the resources, reporting progress, converting data, installing the software, training your staff, testing all system components and taking the systems live. We provide the expertise, as needed, in hardware, software, integration, analysis, networks, and the internet to round out your project resources.
The time necessary to transition a municipality from its current system to iCity is typically 6 weeks to 6 months. Our process has eight clear steps:
- Project Initiation
- Project Setup and Planning
- Pre-Implementation Review
- Software Install
- Data Conversion
- Training
- Issue Management/Monthly Reporting
- Project Close and Handover