ServicesSupport for our products is provided with commitment and pride. To extend the value you receive not only from our software, but from all of the software available at your organization, we continually look to improve the services, support and technology we provide. We also strive to offer solutions that make leading software applications accessible for all municipalities, regardless of size.
Client Services
Vadim’s team of professionals includes specialists in accounting, municipal government, project management, training, and networking who serve clients with quick, appropriate and responsive services. The success of our project management, implementation services, training programs and network support have been proven over time and are staffed by experts who truly understand our customers' needs and business processes. Find out more…
Hosting Services
As an ideal solution for small municipalities, hosting allows access to sophisticated, municipal software without the added expense of a large internal IT infrastructure. iCity is hosted on an offsite server and accessed remotely over a secure network. All upgrades, security, and technical support services are handled through Vadim, reducing the worry and freeing resources to focus on your core responsibilities. Managed hosting saves money through lower costs of software, hardware, technical support and maintenance. The result is a user-friendly and efficient solution. Find out more...
Integration Services
Because your organization is more than the finance department, Vadim is leading the way in developing innovative strategies to link your software with software for other functions and departments. By sharing information, municipalities reduce duplicate entry, have quicker access to better quality information and can extend the usefulness of legacy systems and software from multiple vendors. Find out more...