Products > iCity Software Suite > iCitizen Online ServicesProvide your citizens with direct access to self-serve information and services from your municipality's website by adding iCitizen to your iCity applications. Citizens can book services, view account information, update data and even make payments. All transactions and payments are handled in a secure manner, while providing direct real-time integration to your organization's software.
Web-Based Access for Your Citizens Helps You Save Money
iCitizen is a web-based software application that allows citizens, staff and clients access to view and update information, request services, and make online payments in a secure environment anytime.
In our fast-paced, computerized world, people have come to expect immediate access to information. Vadim’s iCitizen provides online access to government services and information enabling municipal governments to interact with the public in a more efficient and cost effective way. iCitizen’s modular flexibility allows you to add components as needed.
Work with Everyone’s Schedules
- Reduce costs of customer queries by allowing them to serve themselves
- Increase customer satisfaction – provide service 24 hours a day, 7 days a week
- Increase staff efficiency – free up staff from recurring information and service requests
- Improve access to services while eliminating citizens' travel to government offices
- Provide consistent information to citizens, staff, businesses and visitors
- Generate revenue without staff interaction. For example, Tax Certificate processing or Utility Billing payments
- Online processing of Home Owner Grant Applications
- Customize iCitizen to suit your needs using the Administrator Workbench tools
- No need to install software for citizens
- World wide access for travelers
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