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Provide your citizens with direct access to self-serve information and services from your municipality's website by adding iCitizen to your iCity applications. Citizens can book services, view account information, update data and even make payments. All transactions and payments are handled in a secure manner, while providing direct real-time integration to your organization's software.

Web-Based Access for Your Citizens Helps You Save Money

iCitizen is a web-based software application that allows citizens, staff and clients access to view and update information, request services, and make online payments in a secure environment anytime.

In our fast-paced, computerized world, people have come to expect immediate access to information. Vadim’s iCitizen provides online access to government services and information enabling municipal governments to interact with the public in a more efficient and cost effective way. iCitizen’s modular flexibility allows you to add components as needed.
 

Work with Everyone’s Schedules

  • Reduce costs of customer queries by allowing them to serve themselves
  • Increase customer satisfaction – provide service 24 hours a day, 7 days a week
  • Increase staff efficiency – free up staff from recurring information and service requests
  • Improve access to services while eliminating citizens' travel to government offices
  • Provide consistent information to citizens, staff, businesses and visitors
  • Generate revenue without staff interaction. For example, Tax Certificate processing or Utility Billing payments
  • Online processing of Home Owner Grant Applications
  • Customize iCitizen to suit your needs using the Administrator Workbench tools
  • No need to install software for citizens
  • World wide access for travelers

Have an Impact on Your Citizens

Flexible administrative tools with customizable field names and customizable reports make iCitizen a user-friendly and secure product for everyone.

Increase Citizen Interaction and Productivity with iCitizen

  • Provide service 24 hours a day, 7 days a week to your citizens
  • Enable citizens to request services such as building inspections
  • Allow users to search, view and update account details
  • Free up staff to work on other tasks
  • Real-time integration with municipal software provides immediate transaction
  • Secure electronic payments for after-hour access
  • Modular pricing – purchase only the components you require to get started